At HYPEPOOL, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you use our platform.
We understand that nightlife social platforms involve sensitive personal information, and we handle your data with the utmost care and security.
Profile Information
- • Name, age, and gender
- • Profile photos and bio
- • Location and preferences
- • Contact information (email, phone)
- • Party and venue preferences
Usage Data
- • Tables created and joined
- • Messages and communication
- • Ratings and reviews
- • App usage patterns
- • Device and technical information
Financial Information
- • Payment methods (securely processed by third parties)
- • Transaction history
- • Cost-sharing agreements
Platform Functionality
- • Matching you with compatible groups and tables
- • Facilitating communication between users
- • Processing payments and cost-sharing
- • Providing customer support
- • Improving platform features and user experience
Safety & Security
- • Verifying user identities
- • Preventing fraud and abuse
- • Maintaining community safety
- • Enforcing terms of service
With Other Users
- • Profile information (name, photo, bio, preferences)
- • Table participation history and ratings
- • Messages within the platform
With Third Parties
- • Payment processors (for secure transactions)
- • Authentication services (Clerk)
- • Cloud storage providers (Appwrite)
- • Analytics services (anonymized data only)
We never sell your personal information to third parties.
Security Measures
- • End-to-end encryption for sensitive communications
- • Secure cloud infrastructure with enterprise-grade security
- • Regular security audits and updates
- • Multi-factor authentication options
- • Secure payment processing (PCI compliant)
Data Retention
- • Profile data: Retained while account is active
- • Messages: Retained for 2 years for safety purposes
- • Financial records: Retained as required by law
- • Analytics data: Anonymized and aggregated
You have the right to:
- • Access your personal data
- • Correct inaccurate information
- • Delete your account and data
- • Export your data
- • Control marketing communications
- • Report privacy concerns
Malaysian Privacy Laws: We comply with Malaysia's Personal Data Protection Act (PDPA) and international privacy standards.
Cultural Sensitivity
We understand that privacy expectations may vary based on cultural and religious backgrounds. Our platform provides privacy controls that allow you to manage your visibility and information sharing according to your comfort level.
Location Data
Location information is used only for matching you with nearby tables and venues. You can control location sharing in your privacy settings.
For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
Email: privacy@hypepool.com
Privacy Portal: Available in your account settings